terms of use

Terms of Use
The information contained relates to the baimeni Australia online store, trading under Foxsmith Holdings Pty Ltd. baimeni is the trading name for Foxsmith Holdings Pty Ltd (referred to in these terms and conditions as baimeni).

By accessing, browsing or using this website, you agree to the Terms, Conditions and Disclaimers herein as amended from time to time. By purchasing an item advertised on this website and/or by completing the registration process to become a member of baimeni (“a Member”), you agree to be bound by these Terms and Conditions. baimeni may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.

The content of this website is general and is provided for information purposes only. The material on this website is not and should not be regarded as advice, including legal or medical advice. To the fullest extent permitted by law, baimeni does not give any express or implied warranties and makes no representations in relation to this website. In particular, while reasonable care is taken in its preparation, baimeni does not guarantee or warrant the accuracy, reliability, completeness or currency of the information on this website or its usefulness in achieving any purpose. Information on this website should not be used without validating that information from appropriate sources and obtaining professional advice where it is prudent to do so. You should make and rely upon your own assessments and enquiries to verify the accuracy of the information provided.

In addition, baimeni does not warrant that the website itself is free from any computer viruses or other defects or that your access to the website will be continuous or uninterrupted. baimeni accepts no liability arising from your access to this website.

Limitation of Liability
Subject to legislative limitations, baimeni accepts no liability arising from the information on this website, or on websites linked from this website, being incorrect, incomplete or misleading. To the fullest extent permitted by law, baimeni will not be liable for any loss, damage, cost or expense incurred in or arising by reason of any person relying on the information on this website. Where conditions and warranties implied by law cannot be excluded, baimeni limits its liability, where it is entitled to do so, to the resupply of the relevant service and goods, or paying you the cost of that resupply.

Intellectual Property
Copyright. All content on this website, including text, graphics, logos, photographs, audio and video clips and data compilations is the property of Foxsmith Holdings Pty Ltd and protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of Foxsmith Holdings Pty Ltd and protected by Australian and international copyright laws.

baimeni and all related graphics, photographs, logos, and product and service names are trademarks (both registered and unregistered) of Foxsmith Holdings Pty Ltd. These trademarks, logos and other proprietary graphics may not be used in connection with any other product or service without baimeni’s express prior written consent.

Licence and Site Access
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to www.baimeni.com.au so long as the link does not portray baimeni or their products or services in a false, misleading, derogatory or otherwise offensive manner. If requested by baimeni, you must remove any hyperlink to this website contained on your website or any other digital content. You may not use any baimeni logo or other proprietary graphic or trademark as part of the link without baimeni’s expressed prior written consent.

Third Party Websites
baimeni may include links on this website to websites owned by other parties. baimeni is not in any way responsible for the material contained on these sites, nor is baimeni responsible for the availability of these sites. baimeni does not endorse and is not responsible or liable for any content, including advertising or products offered on these sites, nor is baimeni responsible for any damage, offence or loss caused as the result of visiting these websites.

baimeni recommends that before you visit any website you check that your computer is running up-to-date virus checking software.

Terms of Trade
If you purchase any products via this website, you must agree to baimeni’s Terms of Trade.

Payment Options
Online orders must be paid by Shopify Payments powered by Stripe or Paypal.

GST (Goods & Services Tax)
Our products and services attract a Goods and Services Tax (GST) of 10% as stipulated by Australian laws, which is already included in listed price.

Returns Policy
All products are inspected prior to shipment. If however, you find your order contains faulty products or breakages please contact us to arrange replacement. We may require that you return the product for inspection.

If your product is lost in transit, you will need to make a claim through Australia Post.  Australia Post will issue a cheque for the lost parcel up to a maximum of $50. 

Returns will not be allowed where clients have purchased the wrong product or changed their mind.

Shipping Service
baimeni ships all domestic Australian orders via Australia Post. Please allow up to 3-10 working days from the time you submit your order for delivery. This is dependent on your location.

Does baimeni ship internationally?

Any party engaged in illegal activities involving the use of this website will be subject to civil and criminal sanctions and prosecution. baimeni does not guarantee that it will be able to prevent any illegal or inappropriate use of this website, nor that it will give notice of any illegal or inappropriate use of this website. It is an illegal violation to place orders under a false name, with a fraudulently obtained credit card or without the consent of the cardholder. All persons found to have placed a fraudulent order will be prosecuted.

All prices are listed in Australian dollars (AUD).

Packaging or ingredients of an item are subject to change without notice, due to the manufacturer’s production. We will reflect any changes to the products in the website descriptions and images as soon as we become aware of them.

We have the right to refuse the sale of any incorrectly priced merchandise and/or merchandise with a content misprint offered. Merchandise pricing or content errors are subject to change/be corrected without notice. We apologise for any inconvenience this may cause. We will reflect any corrections to the price or content on the website as soon as we become aware of them. We will not increase the dollar amount for any item/order without first getting your permission.

In order to most efficiently serve you, credit card transactions and order fulfilment are handled by established third-party Payment Gateway institutions and process agents. They receive the information they need to verify and authorise your credit card transactions. When collecting credit card information for online purchases, we offer secured-server transactions that encrypt your information in transit to prevent someone from intercepting it and misusing it. When you access your account information, the information is kept on a secure server. Furthermore, all of the customer data we collect is protected against unauthorised access by physical security means. Although baimeni uses reasonable efforts to safeguard the security of your Personal Information, transmissions made on or through the Internet are vulnerable to attack and cannot be guaranteed to be secure. In addition, submissions made via email are not protected by SSL technology and are vulnerable to interception during transmission. You hereby acknowledge that baimeni is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner. Please contact your financial institution immediately if you become aware of unauthorised use of your account.

You will need to register to use certain parts of this website. When registering, you will be required to nominate a username and password. You must keep this username and password safe and must not disclose this information to any third party. If you become aware of unauthorised use of your account, please notify us immediately.

baimeni may vary these terms and conditions at any time by publishing a revised version of the terms and conditions on this website.